I had mobile-phone texts yesterday from various parts of Wales telling me not to send them anything online because BT’s broadband service wasn’t working in “their area”.
It seems that those who’d rung BT and complained about the breakdown weren’t told how widespread the breakdown was. Someone in the Indian sub-continent just said that the problem was “in your area”. It was not made clear – for the operator would not know – that the area concerned was the whole of our land.
They all seemed to think that it was confined to just their town, village or hillside.
And what of the areas of Wales where there is no mobile-phone signal? There are certainly lots of those!
The problem lasted for best part of twenty-four hours. And that makes me wonder how many of our businesses – especially the smaller ones – were affected adversely.
I wonder, too, if there is any way in which those businesses can claim compensation from BT.
May I publish the phone-number which should be used if BT broadband disappears again (from anywhere!)? It’s 0800 032 7935.
There are many excellent charity help-lines. The Samaritans is one which I admire most, I think.
Not that I’ve ever phoned them. I believe, though, that the volunteers who care enough to help people to talk to what is, after all, a complete stranger about their worries and feelings are special people. When one is down in the depths of depression, it’s good to have a kind, non-judgemental listening ear.
The organisation has told us that the suicide rate for Welsh men has risen greatly. The Samaritans are going to present their ideas which will reduce suicide rates to our Assembly Government. And Mark Drakesford, our Assembly’s Health Minister, is right behind the presentation.
Mental health, like physical health, is nothing to be ashamed of. Our communities must understand that fact.
Ask Not For Whom The Bell Tolls . . .
. . . ‘cos it’s not for hotel guests.
At least that’s what Abdul Mahfouz says about the bells of Llangollen. He’s the boss at the town’s Royal Hotel, and claims that the nightly chimes of those bells keep his customers awake.
And he wants the disturbing noise to be turned off overnight.
The opposition to Abdul’s idea say that the bells have tolled for upwards of a hundred years and are part of the town’s history.
Both arguments have a ring of truth. We shall see what happens, but I for one will lose no sleep over the outcome.